Best Western The Westley Hotel, Birmingham

The hotel room was a little on the chilly side, but the staff was friendly and responsive when we requested an additional electric heater. The location was convenient for visiting Birmingham, and the rooms were equipped with everything we needed. The dining experience was fast and efficient, although the food quality was not the best. Overall, a decent stay with some room for improvement.

My stay at the hotel was quite pleasant. The room provided a nice, quiet retreat away from the Sunday evening party. While the view wasn't the best, the room was cozy and away from the noise. The staff were extremely nice and professional, making my stay enjoyable. The location was convenient for my needs and the dining experience offered plenty of tasty options.

I had a wonderful stay at the hotel. The rooms were top-notch – very clean, spacious, and filled with natural light. The service was exceptional, especially during our wedding event. The location was convenient for both business and leisure travelers. The dining experience was a bit overpriced, but the traditional Irish breakfast was exceptional.

The hotel is conveniently located for public transport access to central Birmingham, making it ideal for early departures and visits to Birmingham University. The staff were friendly and accommodating, but some issues with room temperature were quickly resolved. The dining options were satisfactory but not completely compensated for by the price paid. The location can be noisy due to nearby activities, but the overall service and friendliness of the staff make up for it.

The hotel location is good with easy access to M40, offering a comfortable stay. The rooms are clean and overall satisfactory, but the decor might feel a bit outdated. The service provided, especially by Manager David, was excellent, making our stay enjoyable. The dining experience was lovely with a variety of options available, although the lighting in some areas could be improved.

Staying at the hotel was like stepping back in time with clean and comfortable rooms. The shower could use some improvements for better control, and a bit of damp smell was noticeable. The location was lovely and ideal for early departures, although some facilities may need updates.

I had a pleasant stay at the hotel overall. The rooms were clean, modern, and comfortable, and the staff were friendly and helpful. The location was convenient for my visit to Birmingham University, but security could be improved. The dining experience was satisfactory with a good variety at breakfast. The facilities met my needs, although there were some minor inconveniences.

My stay at the hotel was fantastic! The rooms were lovely, with a comfy bed and a quiet, immaculate new bathroom. The separate building added extra charm. The only downside was some noise disturbance during the night with people arguing and banging doors. Overall, the customer service was excellent, and the beds were super comfy for my 4-night stay.

I recently stayed at the hotel for a family funeral gathering. The rooms were immaculate and very comfortable, definitely exceeding the expectations of a 3-star hotel. The service throughout, from the reception to organizing a taxi for me, was very friendly. The location was perfect for our needs, with free off-road parking and a great vibe. While the dining experience was very nice, it could improve in some aspects. Overall, a convenient and welcoming place to stay.

My stay at the 'Town House' hotel was delightful! The rooms were super spacious and impeccably clean, with plenty of supplies for coffee/tea. The service was top-notch with friendly staff, making my whole experience very pleasant. The hotel's location was excellent for public transport access to central Birmingham, and the dining was great despite being a bit pricey. The facilities were well-maintained and added to a comfortable stay.